Customer Service Representative I
Hybrid - Phoenix, AZ
6-month Contract (W2), Weekly Pay (40 hours/week)
Pay Rate: $18/hr
Desired Start Date: 5/13/2024
Calculated Hire is in search of a Customer Service Representative I for our Fortune 100 Financial Services company. You will be responsible for the following components:
Job Description:
- Support customers with inquiries on financial products and services.
- Identify ways to improve customer experience within established procedures.
- Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
- Receive direction from customer service supervisor. Escalate questions and issues to more experienced representatives.
- Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.
Required Qualifications:
- 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Job Types: Full-time, Contract
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Phoenix, AZ 85029 (Required)
Ability to Relocate:
- Phoenix, AZ 85029: Relocate before starting work (Required)
Work Location: Hybrid remote in Phoenix, AZ 85029