About us
Emerald Management & Consulting is a full-service association management company. We are dedicated to providing transparent and comprehensive management, accounting, and administration services to all types of communities.
We are dedicated to consistently providing high-quality comprehensive management, accounting, and consulting services. Through our commitment to people, systems and technology, we strive to lead the way in providing value to our clients. Honesty and sincerity serve as our foundation. In all we do, we have the courage and commitment to uphold these values.
Association Assistant
Emerald Management & Consulting is seeking a dynamic individual to join our team as a Association Assistant. The ideal candidate will be highly organized, possess the ability to prioritize work to meet deadlines and work well under pressure. He or she must have superior customer service skills, excellent written and verbal communication skills, and proficiency in Microsoft Office Suite – Outlook, Excel, and Word. Candidates must be comfortable working in an essentially paperless environment and with the latest technology. Experience in (VMS) Village Management Software or similar property management software and prior Community Association experience is a plus. If you are a self-starter with strong organizational & leadership skills, attention to detail, and demonstrate good judgment and decision-making, we want to talk to you.
The Association Assistant supports a team of Community Association Managers, and some of those duties include:
- Receive and respond to client requests.
- Issue and track compliance letters as requested by the Community Association Manager.
- Coordinate vendor visits for communities.
- Interact with on-site employees to ensure day to day needs are met.
- Assist in obtaining project bids as requested by the Community Association Manager.
- Ensure that client calendars are accurate and up to date.
- Assist with emergency issues, as needed.
- All other tasks as assigned.
Knowledge, Skills and Abilities:
- A minimum three (3) years of experience in an administrative assistant capacity.
- Advanced skills in Microsoft Office software.
- Experience in real-time, Windows or web-based accounting software is required. Experience in VMS, Caliber, TOPPS, Yardi or similar software will be helpful.
- Ability to maintain professional relationships within a team while providing high levels of customer service by communicating clear and timely responses to issues, requests, and problems.
- Proactive approach to problem solving and determining opportunities for improvements.
- Ability to keep client information strictly confidential.
- Must be able to handle multiple projects and changing priorities with a smile.
Essential Physical Abilities:
- Sufficient clarity of speech, hearing, or other communication capabilities to discern verbal instructions and communicate effectively with others in person, via email and by telephone.
- Sufficient visual and mental acuity to comprehend written work instructions and make determination of necessary actions required to meet the presentation standards.
- Sufficient manual dexterity to operate standard office equipment.
- The selected individual must be able to perform all essential job functions with or without reasonable accommodation.
Hours, Compensation & Location:
- Full-time: Monday – Friday, 8:00am to 5:00pm; flexible schedule may be available.
- Compensation based on experience.
- Full benefits package available including medical, dental, vision, and life insurance with generous employer contributions; access to HSA or FSA; short-term and long-term disability insurance, Costco membership; and 401k with employer matching.
- Three (3) weeks PTO begin accruing immediately upon starting.
- WSCAI membership and professional development assistance.
- Position is located at the company corporate office in Seattle (Tukwila), WA as well as at your home office based on a mutually agreed schedule. Applicant must live in Washington, within driving distance to the corporate office or be willing to relocate to Washington.
- Applicant must be willing to work in the office at least one day per week at this time.
This position requires a person who is eager to learn and is willing to listen openly, respond to feedback constructively, and be a proactive team member. If this sounds like you, we are interested in talking to you about becoming part of our team. Please submit your resume, salary requirements and a cover letter that outlines why you are the best choice for this fast-paced position. This position is available for the selected candidate.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Have you reviewed the requirements of the position, and do you believe you have the skills, experience, and qualifications to be a good fit for this position?
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative Assistant: 3 years (Required)
- Property Management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Seattle, WA 98168 (Required)
Work Location: Hybrid remote in Seattle, WA 98168