We are a fast growing Men's Jewelry brand seeking a Warehouse Associate to join our team. We need someone who is organized, trustworthy, reliable and willing to learn. As an associate, you will be responsible for pulling and packing orders accurately and efficiently. Additionally, this role requires maintaining an organized and stocked warehouse, printing orders, replying to customer emails, and processing returns. Full-Time and Part-Time Position is available
Key Responsibilities:
Order Management:
Process and fulfill customer orders using the ShipStation platform
Organize merchandise and pull and pack orders in the warehouse
Handle returns, exchanges, and refunds in compliance with company policies
Customer Service Support:
Respond to customer emails in a timely and professional manner.
Manage and organize customer communication effectively.
The assistant will work closely with the CEO in all aspects of the business including daily operations, fulfillment and customer service. Responsibilities include but not limited to:
Qualifications:
- Experience with ShipStation and Shopify is a plus
- Excellent written and verbal communication skills for customer support, email correspondence, and timely response to inquiries
- Previous experience in a warehouse or logistics environment preferred
- Strong attention to detail and accuracy
- Physical stamina for lifting and moving packages in the warehouse
This job description outlines the primary duties and qualifications for the Warehouse Associate role. Adjustments can be made to tailor the description to your company's specific needs and requirements.
We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 30 – 40 per week
Schedule:
Work Location: In person