Program Director - GuidePost Residential
As a member of the Executive Team, this position, provides operational oversight, clinical leadership, and personnel development to the clinical staff of the Children Residential programs at GuidePost. This position will focus on two primary duties:
- The professional and clinical development of individual leaders within the company
- Growth and expansion of the Guidepost program
Responsibilities
This position will serve as the final point of leadership for all needs (directly or indirectly) as the program grows, including:
- Ensuring the creation and consistent maintenance of a Permanent Registrar, with consistent audits of all logs
- Supervise all employees and volunteers
- Ensuring that GuidePost notifies the Licensing Authority regarding all Critical Incident Reports (CIRs), reviewing every report personally
- Oversight of the auditing of employee files, youth files, treatment plans, and documentation to ensure compliance with various regulations
- Ensure that all necessary youth appointments are attended by appropriate GuidePost staff
- Direct the training of staff on new youth participants
- Ensure amenities are set up for new youth participants
- Ensure the protection of all participants through the teaching of adherence to strict confidentiality policies
- Direct the appropriate response to behaviors, ensuring the safety and security of all youth and staff
- Serve as the “subject matter expert “of all current GuidePost policies and procedures, including emergency and disaster procedures
- Direct the investigation into all grievance reports
- Ensure compliance with all safety-related policies and procedures for all staff interacting with participants (ex. infection control procedures, applications of universal precautions for blood-borne pathogens, use of personal protective equipment, handling of hazardous materials, emergency drills, etc.).
- Direct the ongoing training for employees, to maintain the necessary knowledge and compliance to work with participants
- Manage company facilities, Social/Service Workers, direct care staff supervisors, and administrative assistants through accountability, leadership, and communication. Conduct internal investigations if necessary
- Being the point of contact for case workers and other agencies to intake new youth and facilitate the growth of the program
Qualifications and Skill Requirements
The Program Director will be a model of clinical and executive leadership – having served in the Human Services field for over five years in supervisory roles. The ability to communicate effectively through verbal and written mediums, to both internal and external audiences, are unquestioned.
Additionally, the Director of Programs will have extensive background and training in the Human Services field, likely in the form of a bachelor’s and master’s from a reputable institution in a behavioral science, including social work, sociology, psychology, criminal justice, counseling, or a related field.
Additional skills necessary to succeed in this role include:
- CPR/1st Aid Certifications, Assistance with Medication Certification, and restraint training (MANDT, CPI, etc.)
- Valid Idaho driver’s license and vehicle insurance.
- Ability to clear and Enhanced background check through the Department of Health and Welfare.
- Strong ethical, leadership, and communication skills to manage facilities Social/Service Workers, direct care staff supervisors, and administrative assistants
- Sufficient strength and mobility to move freely to ensure the safety of others
- Prolonged periods of sitting at a desk
- Prolonged periods of standing while working with the youth.
- Multiple trips up and down stairs while at work
- Interact with youth at play in the community or facility
- Must be able to lift up to 20 lbs. at times
- Must be able to have the strength to help a youth move from danger if necessary
- Strength to intervene during behaviors
Key Indicators of Success
The following are three KPIs that will be used to determine success in this Clinical Leader position:
- Compliance Rate: This KPI would measure the rate at which the program is meeting regulatory requirements and internal policies and procedures - measured by tracking the number of compliance violations and the percentage of compliance in relation to the total number of audits or reviews conducted.
- Staff Retention Rate: As a leader, this Clinical Leader's ability to manage and retain staff is crucial for program success. Measuring the staff retention rate would help determine whether the Program Director is creating a positive work environment and effectively leading and supporting their team.
- Participant Satisfaction: Ultimately, the program's success is determined by the impact it has on the youth participants. Measuring participant satisfaction rates through client growth and retention will determine whether the Program Director is effectively leading their team in providing quality care.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Ammon, ID 83406 (Required)
Ability to Relocate:
- Ammon, ID 83406: Relocate before starting work (Required)
Work Location: In person