Company Summary:
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary:
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Job Duties and Responsibilities:
This is an onsite role located in Englewood, CO.
Key Responsibilities:
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Analyze work processes and system applications used by various departments and help our partners do their work to their best ability
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Design and develop coherent and concise online training courses, instructor led training materials, lesson plans, and user materials that improve user skill and business capability
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Work with project managers, business analysts, developers, subject matter experts, and users during all phases of a project, from needs assessment to post-evaluation
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Provide user support as necessary
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Provide instructional design strategy and guidance to our partners and peers
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Other duties as required; this list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position
Skills, Experience and Requirements:
Education and Experience:
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A bachelor’s degree in instructional design, communication, or related field and or a combination of education and experience.
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Equivalent work experience
Skills and Qualifications:
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A desire to learn an exciting new set of skills in a career where you teach others and help them excel
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The ability to effectively interact with all levels of the organization
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A talent for analyzing and organizing information, and communicating the information to others, either person-to-person or via words, images, and media
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An electric mix of decisiveness and adaptability
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Practical experience with:
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Online and mobile learning
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Developer applications. (Articulate Storyline, Captivate, InDesign, or Adobe Creative Suite are ideal, but we can start with Powerpoint, Word, or Google Office)
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Video production/editing
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Flexibility, innovation, and the ability to track your priorities in a challenging, fast-paced environment
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Salary Range: USD $63150.00 - $90000.00 / Year