Member service Representative Wanted
We are hiring part time and full‐time member service representatives effective immediately.
Job Description
The Member service representatives will be calling Fee‐For‐Service Medicare members to enroll into various Medicare programs
The representatives will be given orientation and short training regarding the programs
Qualification
Past member service experience with Medicare members
2+ years of customer service experience such as Call Center, Physician Medical
Offices etc. preferred
Knowledge of managed care programs and services preferred.
Polite, respectful and be empathetic to Medicare beneficiaries
Should be comfortable in conversation with senior citizens
Should be able to meet reasonable daily target
Punctual and team player
Excellent verbal and written communication skills
Strong computer skills utilizing multiple computer applications simultaneously
Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
Strong initiative with the ability to adapt to change quickly and
Must be passionate about contributing to the organization focused on continuously improving consumer experiences
Additional Information
Projected Start Date/Training Date: Immediate
Hours‐ The ability and willingness to work the following:
Regular Hours and Training Hours: 8‐hour shift between the hours of 8:00 AM to 5:00
PM EST Monday through Friday
Benefits: Health, Dental and Vision insurance, PTO for full time employees
Location: Tampa Florida
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Tampa, FL 33625: Relocate before starting work (Required)
Work Location: In person