Description:
General Statement
This position performs a variety of receptionist, clerical and patient related duties in a medical practice. Provides support to patients by coordinating contact with clinical staff and physician(s) including messages, appointment scheduling, payment collection, patient charts and greeting of the patients.
Duties and Responsibilities
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Organizes and maintains patient charts.
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Copies medical records following established procedures for medical record copies.
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Answers telephone before the third ring and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage messages for response by medical personnel.
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Schedules appointments and enters appointment date and time into computerized scheduler.
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Monthly recalls in accordance with established guidelines.
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Greets and directs patients, salespeople, and visitors in a prompt, courteous and helpful manner.
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Registers patients by verifying that patient’s record is up-to-date and accurate. Makes appropriate changes in computer system. Assists patients as needed.
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Evaluates insurance requirements, insurance coverage, payment agreements, referrals and basic chart information. Follow-up as appropriate.
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Collects payment from patients and reconciles daily cash reports.
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Processes all no-shows and cancellations per established guidelines and policies.
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General supervision of the patient waiting room.
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Sell products to patients per doctor's orders.
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Rotate positions in accordance to the needs of the front office and in accordance to the established rotating schedule.
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Attend required meetings.
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Performs other duties as assigned.
Requirements:
Requirements:
Three to six months related experience and/or training
Will train the right candidate