CUSTOMER SERVICE REPRESENTATIVE
The world’s largest and top-rated digital print, marketing and design franchise is seeking candidates for a position as a Customer Service Representative / Production Support Associate. This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print, promotional and design projects.
You will be dealing directly with customers, preparing estimates, work orders needed in a fast-paced, deadline driven environment. You will also perform bindery / finishing tasks, as needed.
You will be expected to provide exemplary customer service, build relationships, and use consultative selling when working with customers.
We have a fast paced, exciting work environment with a strong commitment to customer satisfaction.
The following skills will be needed, but not limited to:
- We are PC based with Adobe Design Software. Knowing basic computer functions including Microsoft Office is a must. Knowing Adobe Creative Cloud is a plus.
- Basic math skills, with a good understanding of a ruler and fractions
- Speed, accuracy, and attention to detail a must
- Must be detail oriented and have good time management
- Must be able to work independently
- Experience is a plus, but willing to train the right candidate
We are looking for full or part time support:
Part Time Hours: 20 hours a week
Full Time Hours: 40 hours a week
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
Work setting:
Work Location: In person