Aya Healthcare has an exciting 14-week contract opportunity in the Worcester, MA area!!
Job Details:
JOB TITLE: Patient Registrar
CONTRACT DURATION: 14 weeks
SHIFT: 11p-7:30a (overnight)
LOCATION: Worcester, MA
ONBOARDING TIME: Expect 3-5 weeks from offer acceptance to start date.
APPLICATION REQUIREMENTS (due at time of phone screen with recruiter)
· Documentation of Covid vaccination or medical/religious exemption.
· Copy of diploma for highest level of completed education.
· Two manger/supervisor references who you have worked with in the last two years.
o (Name, Position Held, Company, Phone Number, Email Address)
· Upcoming RTO for the duration of the contract. (April – July 2024)
· Interview availability for the next 7-10 days.
· Resume with last seven years of work history - all work history gaps of 90+ days must be explained.
REQUIREMENTS & EXPERIENCE
EPIC experience
12 months of admin/clerical exp in medical office environment.
DETAILS ABOUT THE POSITION
- Excellent customer service skills and knowledge, i.e.; service recovery.
- Accurately collects and enters all patient demographic and financial information for all registration types. This includes obtaining signatures, scanning all documents (ROB’s, ID’s, etc.), obtaining ABN’s/IMM’s when applicable and collection of patient financial responsibility.
- Routinely uses reference material necessary to insure proper course of action. Seeks guidance when appropriate.
- Staff member follows downtime procedures as established.
- Staff routinely and proactively works on downtime work (This includes but is not limited to DL’s, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable.)
- Demonstrates understanding of their role in Press Ganey/HCAHPS scores.
- Focuses on their contribution in positively influencing patients experience and likelihood to recommend.
- Processes pre-registrations for all appointment types and locations, excluding ER.
- Answers phone and returns voicemails timely.
- When uncertain, or when unusual situations occur, seek guidance from department manager.
- Never makes impulsive or hasty decisions.
- Understands that everyone is a customer and demonstrates such by establishing good relationships with patients, visitors, ancillary departments and physician office personnel.
- Staff member uses all eligibility resources available in order to verify the correct insurance is listed in the account.
- Works well within the team environment and maintains open communication with co-workers. This includes meal breaks, shift change, etc.
- Demonstrates ability to accurately identify and estimate patient financial liability (copayments, deductibles, coinsurances, deposits, etc.) Along with active collections, receipts, post and reconciles cash.
- Consistently meets/exceeds Quality Review scores of 80%, 9 out of 12 months of the year.
Standard Staffing Level Responsibilities:
- Complies with established departmental policies, procedures and objectives.
- Attends variety of meetings, conferences, seminars as required or directed.
- Demonstrates use of Quality Improvement in daily operations. Complies with all health and safety regulations and requirements.
- Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Maintains, regular, reliable, and predictable attendance.
- Performs other similar and related duties as required or directed.
- All responsibilities are essential job functions.
JOB REQUIREMENTS:
AYA DELIVERS…
· Front-of-the-line access to exclusive jobs at thousands of healthcare facilities nationwide.
· A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.
· A credentialing specialist to streamline the entire compliance process.
· And of course, you get the usual benefits such as:
o Premium medical, dental, vision and life insurance beginning day one of your assignment.
o Paid sick time. Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling.
o Generous 401k match.
o Certification and other reimbursements, when applicable.
o Pay listed above includes taxable wages and tax-free expense reimbursements, when applicable.
Aya Healthcare is an Equal Opportunity Employer and encourages all to apply!
Job Types: Full-time, Contract
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
Work Location: In person