Overview:
We are seeking a Counter Sales /Warehouse Associate to join our team. The ideal candidate will have experience in order picking, order fulfillment, and warehouse management systems.
Duties:
The Counter Sales/Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.
Required Qualifications
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Proven success in sales and providing excellent customer service.
- Strong interpersonal skills including sales, problem solving and customer service.
- Ability to work independently
- Meet assigned goals and objectives in designated time frames.
- Ability to multitask and work in a fast-paced environment.
- A willingness to learn and grow with our Company.
- Knowledge of Microsoft Office products.
- Proven commitment to customer service and a safe work environment
Preferred Qualifications
- Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
- Experience in a wholesale HVAC equipment supply house preferred.
- Bachelor’s or Associate’s Degree preferred.
- 6 months Warehouse experience including forklift operation.
Duties and Responsibilities
- Represent GEMAIRE as a leader in the industry.
- Interact with internal and outside sales people, vendors and contractors.
- Responsible for showroom merchandising and re-stocking product.
- Assist in resolving customer relations problems with both dealers and end users.
- Complete sales order process for customers with efforts to up-sell associated items.
- Daily loading and unloading of products.
- Receive, inspect and stock all merchandise.
- Verify all items received to items ordered for accuracy.
- Pick and verify orders for customers and prepare orders for shipment as needed.
- Assist with physical inventory and inventory control.
- Appropriate use and maintenance of OF device.
- Provide excellent customer service to external customers.
- Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
- Adhere to all safety requirements relevant to one’s regular job duties.
- Wear appropriate PPE.
- Perform other duties as assigned
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Payment frequency:
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is your target hourly rate?
Work Location: In person