CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policy holders, we provide a variety of solutions to make this difficult time easier.
Our office is located near North I-17 & 101 Loop in North Phoenix, AZ.
This position will provide Helpdesk support via telephone, e-mail, instant messaging, and in-person for all departments. This position requires using computer and office equipment, sitting, or standing, and moving furniture and equipment when requested. Casual dress code. Full-time hours Monday through Friday. Expected to work in corporate office in Phoenix.
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Monitors the Help Desk ticketing system to respond to problems identified by users in a timely manner.
- Identifies, researches, resolves, or escalates technical problems.
- Create useful and easy to follow knowledge-based articles.
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Installs, configures, and maintains desktop, laptop hardware and software.
- Maintain inventory of office equipment.
- Assist with office moves, and new computer set ups.
- Observe, review, and document department processes to improve and streamline.
- Providing support hardware provisioning and User/Manager support for new hires, position changes, and generally on/off boarding processes.
- Performs other duties as necessary or assigned.