Insidesource DEI Statement
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
The Dispatcher role is a full-time position responsible for assigning specific supervisors, leads, drivers, installers, etc. to work teams and projects based on labor estimates and project requirements.
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Analyze work scope and labor estimate to determine crew allocation
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Schedule and coordinate labor services by 2:00PM the prior business day
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Communicate the next day work assignments to field personnel and subcontractors by 2:00PM
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Notify Account Coordinators and Project Managers of the next day schedule modifications
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Produces route sheet for delivery staff (drivers)
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Maintain flexibility in schedule to accommodate reasonable last-minute assignments
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Adjust field staff to meet scheduled finish dates and commitments
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Account for time off requests, holidays, meetings, training, and other non-work-related labor assignments when building dispatch schedule
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Collaborate closely with Field and WHS Supervisors to ensure manpower needs are understood
SUBCONTRACTORS
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Responsible for outsourcing project work to subcontractors
VEHICLES
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Assigns vehicles to field crews and delivery teams as necessary
PROJECT MANAGEMENT
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Reviews final packets submitted by Account Coordinators and Project Managers to ensure completeness, accuracy, clarity of all job information.
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Requests additional information if necessary.
FIELD OPERATIONS
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Interfaces with the field crews to ensure team is aware of schedule for the day
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Ensure that field paperwork is complete, clear and communicated to appropriate parties.
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3+ years of job-related experience in contract furniture industry and/or logistics coordination and dispatching
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Strong computer skills: proficiency in Microsoft Outlook, Word and Excel
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Preferred knowledge of IQ Coordinator, RPC Software Core Business System or willingness to learn quickly
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Understanding of revenue and expenses
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Outstanding follow-up and follow through abilities
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Excellent written and oral communication skills
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Ability to manage time to be highly efficient
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Detail-oriented, organized and creative
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A positive, can-do attitude to handle day-to-day challenges
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Strong team-oriented work ethic
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Capacity to deal with frequently changing priorities
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Temperament to handle stress effectively; remaining calm and focused
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Ability to work on a variety of projects simultaneously in a fast-paced work environment
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Ability to interact at all levels of personnel in a professional manner and to communicate clearly and consistently
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Owns requests and accepts responsibilities for taking the appropriate action
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An appetite for continuously learning new skills and embraces continuous improvement philosophies
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Self-starter with strong focus on sustainable results
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Ability to speak Spanish is a plus
Pay Range: $25 - $35 / hour
The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
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