Position Overview:
The Hotel Task Force Manager is a dynamic and adaptable leader responsible for providing interim management support to hotels within a designated region. This role involves stepping into various hotel management positions on a temporary basis to ensure continuity of operations, improve performance, and implement strategic initiatives. The ideal candidate is a seasoned hospitality professional with a strong operational background, exceptional leadership skills, and the ability to thrive in diverse and fast-paced environments.
Key Responsibilities:
Operational Management:
- Assume interim management roles, including General Manager, Operations Manager, or other departmental leadership positions, as needed.
- Oversee daily hotel operations to ensure high standards of service, efficiency, and guest satisfaction.
- Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
Leadership and Team Development:
- Provide guidance and support to hotel staff, fostering a positive and productive work environment.
- Mentor and train team members to enhance their skills and career development.
- Lead by example, demonstrating a commitment to excellence and guest service.
Financial Management:
- Manage budgets, forecasts, and financial performance to achieve or exceed targets.
- Implement cost-control measures and identify opportunities to increase revenue.
- Prepare and present financial reports to senior management.
Guest Experience:
- Ensure exceptional guest experiences by maintaining high standards of service and addressing guest concerns promptly.
- Implement and monitor guest satisfaction programs to continuously improve service quality.
Strategic Planning and Execution:
- Collaborate with senior management to develop and execute strategic plans for each property.
- Drive operational initiatives and projects to enhance hotel performance and profitability.
- Adapt to changing business needs and provide innovative solutions to operational challenges.
Compliance and Safety:
- Ensure compliance with all hotel policies, procedures, and regulations.
- Maintain a safe and secure environment for guests and employees.
- Conduct regular audits and inspections to ensure adherence to health and safety standards.
Communication and Reporting:
- Maintain open and effective communication with property owners, senior management, and hotel staff.
- Provide detailed reports on hotel performance, operational issues, and project outcomes.
Qualifications:
Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or professional certifications are a plus.
Experience: Minimum of 5 years of progressive hotel management experience, with a proven track record of success in various operational roles.
Skills:
- Strong leadership and team-building abilities.
- Excellent interpersonal and communication skills.
- Proficient in financial management and budgeting.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and conflict-resolution skills.
Travel: Willingness to travel extensively and work in different locations on short notice.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Professional development and training opportunities.
- Travel and accommodation allowances.
Krishna Management Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Hotel management: 3 years (Required)
- Hospitality: 3 years (Required)
Ability to Relocate:
- Wyoming: Relocate before starting work (Required)
Work Location: On the road