Job Overview:
We are seeking a dedicated Counter Clerk to join our team. As a Counter Clerk, you will be responsible for providing exceptional customer service and assisting with various tasks at the counter.
Receiving/Checking in Duties: Help customers who are dropping off clothes. Must separate the clothing according to type, such as shirts, dresses and slacks etc., as well as by fabric type for items that need special care. If the customer makes specific requests such as spot removal or replacing buttons, the counter clerk must note those requests on the corresponding items.
Counter clerk duties also include counting the number of items to be cleaned, identifying the items by color and type on the ticket, and calculating the total cost of the dry cleaning bill. The customer may pay when dropping off the clothes, and the counter clerk processes the payment. The customer is given a copy of the ticket and told what day his clothes will be ready to be picked up. Answer phones, answer questions about prices and store hours, and let customers know that their clothes are ready.
Assisting Customers: Assist customers in picking up their clothing. Check the ticket and make sure all items are included before handing them to the customer. Inform customers of any issues with their special requests. Handle customer questions and complaints.
Qualifications:
- Strong communication and interpersonal skills
- Proficiency in using cash registers and basic computer skills
- Ability to work in a fast-paced environment
- proficiency in English and Spanish is a plus
- Previous experience preferred but not required
Join our team as a Counter Clerk to showcase your customer service skills and contribute to our dynamic work environment.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Richmond, TX 77406 (Required)
Work Location: In person