DO YOU HAVE AUTOMOTIVE REPAIR BACKGROUD AND GOOD CUSTOMER SERVICE SKILLS? GRIFFS AUTO SERVICE IS LOOKING FOR YOU. WE ARE A FAMILY OWNED AND OPERATED BUSSINESS FOR 35 YEARS. WE OFFER TOP PAY, PAID VACTION, IRA AND MORE. OUR WORK DAYS ARE MONDAY THROUGH FRIDAY, WITH NO NIGHTS OR WEEKENDS. CANIDATE WOULD BE RESPONSIBILE FOR SCHEDULING, PARTS ORGANIZATION, CUSTOMER SERVICE AND MORE. IF THIS SOUNDS LIKE YOU, PLEASE CALL OR STOP DOWN TO SEE WHAT WE CAN OFFER YOU.
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for vehicle maintenance and repairs
- Communicate with service technicians to ensure timely completion of work
- Provide estimates for services and upsell additional services as needed
- Maintain accurate records of customer interactions and transactions
- Coordinate with other departments within the dealership to ensure smooth operations
Requirements:
- Previous experience in automotive service management or as a service technician is preferred
- Knowledge of automotive repair and maintenance procedures, including oil changes, shocks/struts, and vehicle diagnostics
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in record keeping
- Proficient computer skills for data entry and scheduling purposes
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Day range:
Shift:
- 8 hour shift
- Day shift
- No nights
Ability to Relocate:
- Rochester, NY 14612: Relocate before starting work (Required)
Work Location: In person