Join our innovative cabinet and millwork company, leading the way in providing cutting-edge solutions to builders through the delivery of high-quality building products. Auburn Ridge is currently seeking a Service Technician to join our team. As a Service Technician, you will be a key player in ensuring the functionality and satisfaction of our products through effective troubleshooting and maintenance.
Responsibilities include, but are not limited to:
- Product Maintenance and Repairs:
- Conduct inspections and routine maintenance on cabinets and millwork products to ensure optimal functionality.
- Perform repairs and adjustments as needed to address any issues or deficiencies.
- Diagnose and troubleshoot issues reported by clients or identified during routine inspections.
- Develop effective solutions to resolve problems and ensure customer satisfaction.
- Interact with clients to understand and address their concerns or issues with our products.
- Provide clear and concise explanations of maintenance procedures and repairs.
- Maintain detailed records of service calls, repairs, and maintenance activities.
- Provide accurate reports to the Service Coordinator for analysis and improvement.
The successful candidate will possess:
- Strong knowledge of cabinet and millwork products, including familiarity with woodworking tools and materials.
- Proven experience in troubleshooting and resolving issues.
- Excellent customer service skills with the ability to interact professionally with clients.
- Effective communication to convey information in a clear and understandable manner.
- Meticulous attention to detail in conducting inspections and performing repairs.
- Commitment to ensuring the highest quality in service delivery.
- Analytical mindset to diagnose and develop solutions for issues.
- Ability to work independently and make decisions in the field.
- Educational Qualifications:
- High school diploma or GED.
- Previous experience as a service technician in a related industry is preferred.
We offer a competitive salary, comprehensive benefits package, and a supportive work environment. If you thrive in a hands-on role and are committed to ensuring the satisfaction of our clients through effective service, we welcome you to apply!
Auburn Ridge/Marshall Towne Millwork is an Affirmative Action and Equal Opportunity Employer.
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Job Type: Full-time