Glazd, Inc. is a digital platform offering tenants and landlords a seamless renters insurance and compliance experience. We partner with multi-family communities to provide end-to-end renters insurance products and compliance software. Our goal is to take the boringness out of insurance and make life easier for tenants and multifamily owners alike. We are a local Middleton start-up and are looking for a Client Services team member to facilitate day to day interactions with customers, support, and data entry. This is a great opportunity for someone that is detail oriented and wants to grow with a young company with tremendous potential.
Glazd, Inc. manages thousands of customers in simple transactions, so attention to detail and a desire to avoid simple mistakes are a must.
Cover letters are strongly encouraged, especially if you feel your resume or work experience may not highlight how you best fit the position.
Position Responsibilities:
- Respond to customer emails and be available at times through chatbot interface.
- Help customers upload proof of insurance.
- Guide customers through Glazd web application.
- Verify customer information.
- Enter, update, and verify data in the company database.
- Review and update records when changes occur.
Requirements:
- Able to work in an office environment (with some remote work).
- Manage and prioritize tasks effectively.
- Keen attention to detail.
- Sufficient knowledge of Microsoft Excel.
- Computer and typing skills are a must.
- High school diploma or equivalent.
- Enter, update, and verify data in company databases
Desirable Qualifications:
- Ability to learn and implement new skills.
- Associate or Bachelors degree is preferred, but not required.
- Familiarity with Hubspot CRM software.
- Familiarity with Google Drive.
- Familiarity with multifamily housing and property management.
- Familiarity with HO4 Renters Insurance policies.
- Experience as a Leasing Assistant or in Residential Property Management is very desirable, we encourage you to apply.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Required)
Work Location: Hybrid remote in Middleton, WI 53562