Description:
TITLE: Human Resource Clerk
It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients’ needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position.
The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week.
Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice.
The hours, pay scale, and benefits will be defined as shall be agreed to.
BASIC FUNCTION:
Under the supervision of the Human Resource Manager, The Human Resource Clerk shall perform clerical functions necessary for the successful operation of the Human Resource Department at Arrowhead Orthopaedics.
RESPONSIBILITIES:
Work is primarily performed in the Human Resources Department located in Arrowhead Orthopaedics’ administration offices. The duties of The Human Resource Clerkare of varied nature, and the quality of duties performed needs to be at a high level. The employee will come into contact on a daily basis with confidential information pertaining to fellow employees and physicians. The Human Resource Clerkmust be able to handle this information with the highest degree of confidentiality, discretion, and professionalism. More specifically, The Human Resource Clerkis responsible for accomplishing the duties set forth below:
Clerical Duties:
1. Performing HR filing as necessary or as assigned
2. Function as a backup for new employee orientations in the event the HR Manager is unavailable.
3. Register new employees into AO software (Paylocity)
4. Assist with enrollment in Employee Health Benefits Plans
5. Assisting in the tracking and collection of information for the company benefits plans.
6. Assist with tracking employees FMLA / CFRA / PDL leave
7. Assist in policy updates / implementation as necessary.
8. Assist/direct employees with HR related matters as may be called upon.
9. Support the performance review process and following up with Managers to submit documentation.
10. Aide in the Annual EEOC Reporting
11. Perform and assist in other areas and tasks as called upon by the HR Manager, HR Director or CEO.
RELATIONSHIPS:
The Human Resource Clerk should observe and conduct the following relationships:
1. The employee shall be responsible directly to the Human Resource Manager and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Human Resource Manager or his/her assignee.
2. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics.
3. The employee shall interact with Physicians, physician assistants, licensed physical therapists, licensed occupational therapists, students conducting internships, physical therapy aids, other physical therapy employees, the group’s own billing department, patients, and other medical groups, attorneys, insurance companies, hospitals and the general public. Such communication should always reflect management’s total commitment to quality care and patients’ satisfaction.
This job description in no way states or implies that these are the only duties to be performed by this employee. The operator will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time.
Requirements:
Skill Requirements:
1. Education: High school diploma or equivalence
2. Knowledge of spelling, grammar, and punctuation is mandatory. The ability to type 40 words per minute.
3. Skill in operating a computer as well as software programs including Microsoft Word, Excel, and preferably Outlook.
4. Telephone etiquette and professional communication skills are required.
5. Prior HR knowledge (Preferred)
Typical Physical Demands:
1. Requires sitting and walking, with daily occasional stooping, reaching, and bending.
2. Occasional lifting up to thirty pounds.
3. Hearing must be in the normal range for telephone and personal communication.
4. Requires manual dexterity sufficient to operate keyboards and other office equipment.