PriorityWorkforce is Hiring!
We are hiring for a Customer Service Rep in Irvine, CA.
Location: Irvine, Ca
Position: CSR
Schedule: 7:30am-4pm
Required: Bilingual Spanish + English
Position Summary:
Handles customer orders from various types of customers to include but not limited to retail, wholesale orders for Food Service (vending companies and distributors), orders from the US Military, and sales activities for Central and South America.
Position Responsibilities:
- Provides customer service support functions to include: filing, POD issue resolution, special order requests, maintain client/customer/broker lists, communicate late payment information , verify credits, communicates order issues with other plants in California, Virginia, and Texas.
- Processes/Inputs orders for assigned accounts, order changes and cancellations.
- Checks inventory. Places back orders as needed.
- Double-checks prices, pallet quantities, lead time, et cetera on each order .
- Cross-checks daily order entries performed by co-workers and compare to proof as well as provide one's own work to co-worker for proofing.
- Provides daily information to Brokers on shortages, overages, late or missing orders, etc.
- Tracks late orders upon request and provides information to requestor .
- Processes credits and debits .
- Communicates with Laguna, Virginia, and Texas warehouses on late deliveries and missed appointments.
- Handles shipments and payments for Central and South America. Negotiates shipping dates base on inventory of flavor changes.
- Confirms shipments with trucking companies and distributors
- Creates and mails invoices and verifies invoice payments
- Signs calculation and Value Manifests
Submit your resume for review.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Health insurance
- Referral program
Shift:
Weekly day range:
Work setting:
Experience:
- Customer service: 1 year (Required)
Language:
Work Location: In person