**Job Summary:**
We are seeking a detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating jobs, scheduling and communicating with technicians and customers.
**Responsibilities:**
- Dispatch technicians to appropriate locations based on customer needs and schedules
- Communicate effectively with technicians, customers, and internal teams
- Monitor phone systems and respond to inquiries promptly with professionalism
- Analyze data to improve dispatch efficiency and customer satisfaction
**Skills:**
- Proficient in dispatching procedures and protocols
- Excellent communication skills with the ability to convey information clearly
- Experience with dispatch software is a plus
- Familiarity with phone systems and strong phone etiquette
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Strong analytical skills to assess dispatch performance and make improvements
**Benefits**
-Employer pays 100% of medial/dental/vision coverage premiums
-Matching 401K program
-Local family business
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Seattle, WA 98133 (Required)
Ability to Relocate:
- Seattle, WA 98133: Relocate before starting work (Required)
Work Location: In person