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Join Our Team as an Office Support Specialist!
Are you passionate about enriching lives through exceptional customer service? Do you thrive in a dynamic office environment where no two days are the same? If so, we invite you to apply for our Office Support Specialist position at American House!
Position Summary: As an Office Support Specialist, you’ll play a crucial role in creating a positive experience for our residents, guests, and team members. From answering phones to greeting visitors, your friendly demeanor and attention to detail will make a lasting impact.
Requirements:
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Interpersonal Skills: Your ability to build relationships and show empathy is evident in every interaction.
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Compassion: You genuinely care about serving others and making a difference.
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Education: High school diploma or equivalent.
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Age: Must be at least 18 years old.
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Background Check and TB Test: We prioritize safety and well-being.
Preferred Skills/Abilities:
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Experience with Seniors: If you’ve worked with seniors before, that’s a plus!
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Customer Service: 1-2 years of customer service experience.
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Front Desk Skills: Familiarity with receptionist duties.
Responsibilities:
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Exceptional Customer Service: Be the friendly face and voice of American House, both in-person and over the phone.
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Address Resident Concerns: Respond promptly to any resident issues during your shift.
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Emergency Procedures: Handle emergency situations confidently and efficiently.
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Sales System Knowledge: Understand and utilize our sales system effectively.
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Activity Oversight: Coordinate and oversee activities for our community.
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Maintenance Awareness: Note areas needing repair and report them promptly.
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Work Orders: Input work orders into our system.
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Additional Duties: As assigned by the Executive Director.
Join us in making a difference! Apply today and be part of a team that values compassion, excellence, and community.
Company Overview:
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.