Responsibilities:
- Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.
- Ensure equipment is labeled according to client specifications.
- Researches, verifies, and documents device specifications according to purchase order and client standards.
- Works in conjunction with service and business units to relocate equipment as requested by departments.
- Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
- Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)
Project Specifics:
- Monday - Friday - 2nd shift (1pm – 9:30, or 2pm – 10:30) hours are somewhat flexible, candidate will need to be able to flex work hours as needed per project demands.
- The candidate will also need to have experience in break/fix of PCS and Printers.
- Zebra Printer experience is desirable as is the ability to work by yourself.
Experience:
- High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.
- OR Associates degree OR two years Technical School training in Computers, Technology, Electronics or a related field.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
#JONBURCKHARDT
Job Types: Full-time, Contract, Temporary
Pay: $21.70 - $23.79 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Work Location: In person