University Square Dental Associates in downtown Madison, WI is looking for a part time or full-time dental receptionist. This is YOUR OPPORTUNITY to grow with a small, family orientated Madison team. We love our patients, so the candidate must be an outstanding communicator, friendly, organized, maintain professional appearance, highly motivated, skilled with computers, and ready to work in a healthcare setting. We have an in-office therapy animal, so dog lovers are encouraged! Candidates should be comfortable with clinical cross training. Experience is not necessary but a positive attitude is.
Company website: www.usquaredental.com
Company instagram page: @usquaredental
Hours:
MON: 10 AM - 7 PM
TUE + THURS: 8 AM - 5 PM
WED + FRI: 8 AM - 3 PM
Full-time Benefits: 100% Gold Health Benefit (no health insurance deduction from your check), Dental Benefit, Discounts, Bonuses, Paid Training, Downtown Parking, Paid Holidays, Paid Time Off, Safe Working Environment, and come enjoy our in office certified dental therapy dog, Chamfer!
Job Duties (not limited to):
- Welcome patients to the reception area
- Correspondence with patients, insurance companies, etc
- Answering and routing phone calls, emails, mail etc
- Confirm appointments and complete follow up
- Use dental software (Eaglesoft) to update patient records
- Submit to dental insurance providers
- Be able to submit, track and follow up on denied dental claims
- Understand and navigate patients dental insurance
- Schedule patient appointments
- Contribute to team efforts - positive attitude
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Position Requirements:
- Excellent verbal and written skills
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow with attention to detail
- Ability to work independently
- Ability to deal effectively with multiple personalities at all levels
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Knowledge of dental billing
Job Type: Full-time
Pay: Up to $20.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
Schedule:
- Day shift
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person