If you like helping others out of tough situations, this is the career for you!
As a dispatcher/call receiver, you are responsible for answering phones in a timely manner, entering calls into the dispatch system and efficiently mapping out routes for drivers. We are seeking a dispatcher to work in our Sun Prairie headquarters. This dispatch position is a key resource to our customers and truck drivers. Must be friendly and reliable!
Essential Duties & Responsibilities
- Must be professional by providing exceptional customer service to all clients by answering calls and dispatching calls to drivers.
- Must be able to read and map routes and locations to assure timely services and accurate information.
- Maintains cordial working relationships with assigned drivers.
- Communicate with employees, dispatching to needed locations to respond to routine requests or emergency situations.
- Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment.
- Ability to work independently and under minimal supervision.
- Ability to work 20-30 hours per week
- Ability to work alternating weekends when needed
- Overtime pay available as per business needs.
- Dispatching duties includes major and surrounding areas for our Sun Prairie and Milwaukee hub stations.
- Multi-Tasker Wanted...
Additional Requirements/Skills
- Strong written and verbal communication skills
- Strong computer skills
- Strong organizational skills
- Ability to work well with others
- Must be able to multi-task
- Type 35 wpm
- Positive attitude a must
Benefits:
- Competitive Wages
- Paid Vacation
- Health Insurance (50% paid by company)
- Dental & Eye Coverage (50% paid by company)
- 401K with Company Match
- Long Term Disability (Company paid)
- $25K Life Insurance (Company paid)
- Holiday Incentive Bonuses
- 120 Hours of Paid Training (as needed at our training wage)
- Employee Referral Program Available ($600)
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Location: In person