Duties and Responsibilities
- Represent GEMAIRE as a leader in the industry.
- Interact with internal and outside sales people, vendors and contractors.
- Responsible for showroom merchandising and re-stocking product.
- Assist in resolving customer relations problems with both dealers and end users.
- Complete sales order process for customers with efforts to up-sell associated items.
- Daily loading and unloading of products.
- Receive, inspect and stock all merchandise.
- Verify all items received to items ordered for accuracy.
- Pick and verify orders for customers and prepare orders for shipment as needed.
- Assist with physical inventory and inventory control.
- Appropriate use and maintenance of OF device.
- Provide excellent customer service to external customers.
- Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer
traffic.
- Adhere to all safety requirements relevant to one’s regular job duties.
- Wear appropriate PPE.
- Perform other duties as assigned
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Proven success in sales and providing excellent customer service.
- Strong interpersonal skills including sales, problem solving and customer service.
- Ability to work independently, but meet assigned goals and objectives in designated time frames.
- Ability to multitask and work in a fast paced environment.
- A willingness to learn and grow with our Company.
- Knowledge of Microsoft Office products.
- Proven commitment to customer service and a safe work environment
Preferred Qualifications
- Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
- Experience in a wholesale HVAC equipment supply house preferred.
- Bachelor’s or Associate’s Degree preferred.
- 6 months Warehouse experience including forklift operation.
- Bilingual (Spanish) preferred.
Education/Experience
Education Requirements
Min/Preferred Education Level Description
Preferred 2 Year / Associate Degree
Bachelor’s or Associate’s Degree preferred.