Optical Manager
Berkeley Eye Center, a well-established vision care practice seeks experienced Optician (5+ years) with leadership experience, for the position of Optical Manager, overseeing a high-volume Optical Shop in our Katy, Texas location.
We are looking for an individual who will lead by example in service and productivity, who will monitor daily flow and service in the optical department with an emphasis on troubleshooting the biggest challenges.
Ideal Candidates:
- Expert in Customer service, creating a positive experience for each patient and employees.
- Give direction to team in areas needing improvement.
- Communicate ideas for improving processes with a positive and constructive attitude and developing this attitude in others.
- Serve as a resource for your staff to assist in trouble shooting and improving customer service.
- Manage Frame and Contact Lens inventory
- Identify areas of opportunities to increase revenues
- Well-versed with new lenses and contact lens products
- Strong opticianry technical skills
- Involved with daily patient optical sales/transaction
- Mentor and Coach other opticians for self-development
- Monitor and complete Payroll
- Perform Mid-year and Annual Performance Reviews
- Patient relations
- Doctor relations
- Employee relations, interviews, and disciplinary action
- Interact with director of Optical Services
- Available as a back-up manager when the Practice Manager is away.
- ABO Certified preferred.
Berkeley Eye Center is Houston's most recognized vision care provider as a Houston Chronicle "Top Workplace."
We offer a competitive wage & comprehensive benefit package and a commitment to having a staff that is dedicated to providing our patients with the finest in eye care. We value individuals who are upbeat, dependable, skilled & flexible in their work. In return we offer our employees a work environment that is positive, fair and offers tremendous opportunities to develop professionally.
With 26 clinics and 3 ambulatory surgery centers in the SE Texas area Berkeley Eye Center has been a vision care leader since 1959. Our 660+ associates have earned Berkeley Eye Center both local and national recognition as a Top Workplace.
Note: Indeed utilizes AI technology that allows them to invite individuals that it deems "good candidates." Often these invitations are sent before the employer has had a chance to review the resume. As a result, former & current employees and others who have interviewed with the practice may be contacted. We apologize for any confusion.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Supplemental pay types:
Experience:
- Optical leadership: 3 years (Required)
Ability to Commute:
- Katy, TX 77449 (Required)
Work Location: In person