Full Job Description:
Pret is looking for a Catering and Delivery Sales Associate who's specific responsibility will be driving Pret’s catering business through prospecting, customer service and operational excellence.
Duties include:
- Establish new clients while growing, servicing and maintaining existing clients.
- Maintain all client and prospect information in catering software
- Upselling services, which meet the client's needs and maximize revenues
- Plan and manage the execution of contracted events
- Support digital catering operations across menu systems and third party partners
- Engage with Operating counterparts to execute on the highest level of customer satisfaction and catering health scores
- Act as liaison between customer/third party partners and Operations Team to ease communication and resolve any issues that may arise
- Work cross departmentally to provide sales insight and support where needed
- Engage with clients and accounts, as appropriate, to ensure catering is well-positioned, that we identify as much business as we can, and to support selling efforts. Serve as an escalation point in the case of client or operational issues
- Mastery and knowledge of catering offer, handling large events, and support of clients, operating partners and sales reps around providing the highest level of customer experience
- Attend networking events to connect with build brand awareness
- Participates in projects and provides additional support, as assigned by leadership
Essential Skills / Knowledge
- Strong planning and organizational abilities
- Excellent oral and written communication skills
- Superior cold calling and closing ratio
- Detail-oriented and organized individual with strong analytical skills
- Ability to work in a fast paced environment and effectively meet all deadlines
- Results-oriented individual that can work effectively with limited supervision
- Proven track record of success and sales growth
- Strong time management skills and follows through on commitments
- Works well under pressure and able to meet timelines
- Holds self and others accountable to goals and expectations.
- Represents themselves with the highest level of integrity and professionalism.
- Flexible schedule to be available as needed based on customer and operational needs
Benefits:
- Health, Dental and Vision Benefits
- Weekly Mystery Shopper bonus plan
- 401K retirement plan
- Generous Paid Time Off
- Company sponsored Life Insurance + STD and LTD offerings
- Child Bonding Leave
- The Pret Academy, which supports the training and development for our wonderful people
- Quarterly nationwide team events
- Free breakfast and lunch when working – including generous discounts when you’re not
- Transit program, FSA and HSAs available
- A friendly, fun, and fast paced environment with passionate teams to work with
About Pret:
Pret works a little like a restaurant. We build kitchens in every shop. We don’t use ‘sell-by’ dates because at the end of every day we offer our unsold food to charity rather than keeping it to sell the next day. We love making fresh, delicious food, and our milk and coffee is 100% organic. Our people are the key to our success, so we are keen to give all of Team Pret the opportunity to develop through the Pret Academy, which ensures the right training, development and support for our wonderful people.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- Do you have Catering Sales experience?
Work Location: In person