About us
Diablo Guitars is a world renowned guitar store located in Renton, Washington. We specialize in selling high-end electric guitars as well as amplifiers, acoustic guitars and basses.
Our work environment includes:
- Working in a paradise if you are a guitar lover
- Casual work attire and laid back dress code
- On-the-job training & education
- Company perks/employee purchases
- Fun & Lively atmosphere
- Retail sales competitive towards other local and national guitar stores
Job Overview:
We are seeking a Retail Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support in a retail environment.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Answer customer inquiries and provide information about products and services
- Process transactions accurately and efficiently using the point of sale (POS) system
- Maintain a clean and organized work environment
- Handle customer complaints or concerns with patience and empathy
- Upsell products and services to meet customer needs
- Contribute to social media posts and marketing
- Schedule customer appointments for showroom
Experience:
- Must be a guitarist and have knowledge of guitars, amplifiers, pedals, accessories etc.
- Excellent communication skills to effectively interact with customers and team members
- Previous experience in retail sales or customer service is preferred
- Proficiency in retail math for handling transactions
- Strong customer service skills with a focus on sales
Job Type: Part-time
Pay: $21.52 - $22.71 per hour
Expected hours: 30 – 35 per week
Benefits:
- Employee discount
- Paid time off
Compensation package:
Experience level:
Schedule:
Ability to Relocate:
- Renton, WA 98057: Relocate before starting work (Required)
Work Location: In person