We are currently hiring for Mondays 1:00-7:30pm and Saturdays 8:30am-12:30pm. In/around September, there will be an additional shift on Fridays in the afternoon/evening approximately 3:00-7:30pm. If interested, there are opportunities to work additional hours as Swim Instructor.
Are you a master of multitasking with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? Are you energetic and enthusiastic? Are you someone with patience, flexibility, compassion, a person with a big smile who likes to have fun? If so, we want YOU to be our next Customer Care Specialist! Please, come join Northern Virginia's Top Rated Swim School - Propel Swim Academy!
Who We Are: At Propel Swim Academy, we're not just a workplace, we're a family. We pride ourselves on creating a positive and inclusive atmosphere where every team member feels valued and supported. As a leader in the swimming world, we're dedicated to delivering top-notch swim lessons to our clients while fostering a culture of creativity and collaboration with outstanding customer service.
What You'll Do:
- Greet and assist customers with a warm and friendly demeanor
- Manage incoming calls and customer inquiries with a “happy to help, can do attitude”
- Maintain a tidy and organized facility
- Handle administrative tasks such as managing customer class schedules, computer functions, and administrative processes.
- Act as a liaison between customers, staff, and management to ensure smooth communication and operations
- Have fun!
What We're Looking For:
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to think on your feet and problem-solve in a fast-paced environment
- Previous experience in customer service or administrative roles preferred
Why You'll Love Working With Us:
- A supportive team environment where your ideas are valued
- Opportunities for growth and advancement within the company
- Fun company events and team-building activities
- Competitive compensation
- Paid Training provided on-site
- Ongoing in-person job support and training provided at all times
- Guaranteed schedule - we will never cut your hours!
- Frequent and regular pay raises and performance feedback
- Snack Bar in the staff room (our team's favorite perk!)
- Leadership training and opportunities for growth within the company
- Health benefits and Paid Time Off for full-time employees
- Employee family discounts for swim lessons
Propel Swim Academy is an equal opportunity employer and we celebrate diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Join us and discover why Propel Swim Academy is the perfect place to grow your career!
keywords: kids, children, childcare, customer service, front desk, active, retail, sales, receptionist.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- On-the-job training
- Professional development assistance
- Referral program
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Work setting:
Application Question(s):
- Are you able to work all the shifts listed in the job description?
- Are you looking for a year round or seasonal position?
Ability to Commute:
- Chantilly, VA 20152 (Required)
Ability to Relocate:
- Chantilly, VA 20152: Relocate before starting work (Required)
Work Location: In person