Multiline dealership group in Norther Illinois is looking for an experienced Service Director in a leadership position. We are a team-oriented dealer group with strong employee, customer and community values. We strive to bring out the best in our team members with proven processes, training and values. Please send a resume for a confidential interview. All applicants must meet the following criteria. Previous Dealership experience required!
Proven track record increasing the profitability, CSI and volume of the Service
department.
Know how to train and bring out the best in team members.
Strong ability to implement and inspect processes.
Ability to manage hours and profit margins of the shop.
Hire train and recruit staff.
Be organized and a self-starter.
Must be a hands-on leader.
Should have knowledge of parts department for multiline departments.
Make sure all training and OEM goals are exceeded.
Strong ability to problem solves and make important decisions.
Knowledge of service BDC and advertising.
Should be able to adapt in an ever-changing industry.
Qualifications
- Basic math skills for handling cash transactions
- Strong customer service background to ensure customer satisfaction
- Excellent communication skills to interact effectively with customers and team members
- Conflict management skills to handle challenging situations professionally
- Prior experience in guest services to provide exceptional service to clients
- Leadership qualities to oversee and guide a team effectively
Job Type: Full-time
Pay: $53,893.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental pay types:
Experience:
- Automotive Service Director: 2 years (Required)
- Automotive Dealership: 1 year (Required)
Ability to Relocate:
- Illinois: Relocate before starting work (Required)
Work Location: In person