Office / Customer Service / Data Entry
Customer Service Representative (Food Distribution)
Up to $50,000 per year plus full benefits
JobGiraffe's client is an established wholesaler and distributor of seafood.
As Customer Service Representative, you will:
- Join the Customer Service Department
- Receive industry-specific training
- Communicate with customers by phone and email
- Provide information on product details, pricing, availability and lead times
- Answer questions and address inquiries
- Create price quotes
- Take, enter and process orders
- Administer special order requirements as requested
- Monitor inventory levels using the ERP system
- Update customer account information
- Assist with customer invoicing processes
- Troubleshoot issues and complaints as they arise
- Provide additional support to the Sales Team
- Perform other duties as assigned
An ideal candidate profile will include:
- Customer Service experience
- Experience with ANY ERP System
- Proficiency with Microsoft Word, Excel and Outlook
- Accurate Data Entry / Order Entry / Order Processing skills
- A High School Diploma or Equivalent
Pluses:
Southwest Side of Chicago - Archer Heights, IL
JG ID #24-1370 - Chicago, IL 60632 – Beverly Rumishek, Lead Recruiter
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Experience:
- Customer Service: 2 years (Preferred)
- ERP systems: 1 year (Preferred)
Language:
Work Location: In person