Description:
Esperanza Health Centers offers benefits to all its full-time employees:
BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision |Tuition Reimbursement up to $5,000 per year|10 Paid Holidays and 16 Days of Paid Time Off
Compensation (Based on experience and qualifications): $19.00-$23.00
The Community Health Worker (CHW) focuses on connecting patients to benefits. The CHW will report to the Lead Patient Service Representative. Responsibilities include screening patients and community members for eligibility of health care insurance and other public aid benefit programs, providing patient and staff education on healthcare benefits, linking patients to medical home resources within Esperanza, tracking the number of referrals made to enrollment navigators and making suggestions for how to increase benefit enrollment rate in the community.
Primary Duties and Responsibilities:
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Conducts eligibility screening for benefits at our front desk reception areas, and out in the community (generally the southwest side of Chicago.)
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Performs outreach to families with uninsured minors to connect to CHIP/AllKids enrollment.
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Using a registry, calls or texts patients to screen for eligibility.
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Provides education on health coverage and assists in benefit navigation.
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Uses electronic screening and referral system to document and communicate with benefit navigators and submits productivity report with supervisor monthly.
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Identifies and engages with patients who have lost health coverage.
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Participates in regular team meetings to review goals, track performance, and solve problems.
Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.
Requirements: • Warm, approachable and friendly personality• Excellent customer service and telephone skills• Must be well organized and self-starter• Must have strong work ethic• Ability to communicate effectively verbally and in writing• Ability to interact with staff and patients in a professional manner