Entry Level Sales and Retention Agent
Come join an award-winning, growth-oriented team! Axiom has been recognized as one of the fastest-growing companies in America, making the INC 5000 list 5 years and counting!!!
Full Time / Benefits | M-F, plus rotating Saturdays during summer months | Competitive Base Wage & Uncapped Commissions
Do you enjoy controlling your own wage?
Join our team at Axiom Eco-Pest Control as an Entry Level Sales and Retention Agent! No Experience needed. We offer on the job training!
Recommended Qualities for Success:
- Driven, Self-starter
- Quick Learner
- Strong Multitasker
- Passionate about work quality
- Metrics-Based Mentality
Job Summary
- Inbound Sales (Warm leads generated by our marketing team or current customer base)
- Outbound Sales (Calling former customers who are happy to come back)
- Provide 5-star service to customers and co-workers with every interaction
- Educate new and existing customers on the benefits of Axiom Eco-Pest Control’s service offerings
- Maintain sales and retention targets by adhering to company policy and procedures
- Offer Solutions to retain customers that call to discontinue service.
The Sales & Retention Agent coordinates with the Router/Dispatcher, Field Technicians, and various members of management via phone, email, text message, and electronic records (CRM tool) to schedule new and existing customer pest control services. This position is primarily focused on inbound calls from prospective and existing customers, although outbound calls do occur several times each day. The ideal candidate is someone who is assertive, self-driven, and demonstrates a sense of urgency in each interaction. Punctuality and attendance are critical.
During our busiest season (typically, May through September) we rotate Saturday phone coverage.
Because Axiom is committed to providing our customers with the best, most-efficient service, process improvement is a critical part of this job. We rely on our highly skilled and capable employees to know how we can go the extra mile. So, bring a smile and your best ideas! We can’t wait to meet you!
Annual Earnings for Full Time:
$18/hour base + Commissions & Bonuses
Perks of the Job:
- State of the art office space
- Arcade Basketball
- Ping-Pong
- Love Sac couches and video games to fully enjoy your breaks and lunches
Minimum Qualifications:
- High School Diploma or equivalent
- Proficient computer skills (Google suite, software, and scripts)
- Strong attention to detail with a passion for accuracy in every transaction
- Prior sales experience is a plus
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Work Location: In person