We are looking for someone who enjoys being a part of a team, recognizes the importance of providing exceptional service and can give our guests a positive and memorable experience every day. The ideal candidate will have availability to work Monday and Wednesday mornings, with weekend availability (weekends will be on a rotating schedule). Shifts on Monday and Wednesday can start as early as 6:45am and as late as 9am. Shifts on the weekend can start as early as 6:15am and as late as 9am. The restaurant serves breakfast and lunch from 7am-2pm, daily. Wage: base+ tips, average wage $15-$22/hr., with a guarantee of $15/hr.
In addition to demonstrating exceptional service to our guests, you will:
- Present the menu, answer questions, and make suggestions regarding food and service
- Relay orders to kitchen and serve courses from kitchen and service bars
- Garnish and decorate dishes prior to serving
- Observe diners, respond to any additional requests, and determine when meal has been completed
- Total the bill and process payment
- Ladle soup, dish salads, portion pies and desserts, brew coffee, and perform other services as necessary
- Clear and reset counters or tables at conclusion of each course
- Wrap silverware and complete other side work
- Complete other duties as assigned
Qualified applicants must be able to complete a pre-employment drug test, background check and reference checks. The Madison Concourse Hotel is a drug free workplace.
Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
- Free employee parking
- Free employee meal
- Discounted hotel rooms
- 401-K matching retirement plan
- Paid time off
- $1,000 Employee Referral Bonus
- Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
- Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada!
- Pet Insurance for part time and full time employees
- A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
Full time positions also offer:
- A comprehensive Quartz health insurance plan
- Dental insurance
- Vision insurance
- Company-paid basic life insurance and short term disability
- Flexible Spending Account (FSA)
- Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.
Required
Preferred
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Restaurant or other food and beverage experience
Preferred
Required
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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Team Player: Works well as a member of a group
Required
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Self-Starter: Inspired to perform without outside help