Patient Medical/Coder-Biller reports directly to the clinical manager. The primary function is Billing and Insurance Management which consists of billing medical and dental insurance companies for all oral surgery and maxillofacial surgery procedures; and must understand CDT and ICD-10 CM coding. Verify eligibility, benefits and inform patient if they have a share of cost or co-pay responsibility prior to procedure. Follow up on outstanding claims, schedule appointments, register patients and create and update patient records. Another area of responsibility is Front Office duties, confirm patient's appointments, and go over instructions with patient. Greet patients, provide information and answer front desk related questions.
Salary & Compensation
- UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
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1. Demonstrated knowledge of and experience in dental front office procedures. (Required)
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2. Demonstrated skill to establish and maintain cooperative working relationships with staff, residents, faculty and patients. (Required)
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3. Demonstrated skill to handle multiple demands and frequent interruptions and maintain a professional demeanor. (Required)
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4. Demonstrated skill to organize work and determine priorities. (Required)
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5. Demonstrated organizational skill to enforce clinic policies by following established procedures. (Required)
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6. Demonstrated skill to work as a team member. (Required)
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7. Demonstrated knowledge of what constitutes confidential information and skill in maintaining confidentiality with regard to sensitive patient, faculty, resident and staff information. (Required)
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8. Demonstrated experience in patient management, including patient advocacy and resolution of patient complaints regarding care, service and billing. (Required)
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9. Ability and willingness to dress professionally in business attire appropriate for position. (Required)
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10. Ability to adapt to frequent interruptions and changes in work assignments and to prioritize work in a complex, high-volume, fast-paced environment. (Required)
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11. Ability to recognize a situation when supervisor's consultation/assistance is appropriate and/or required. (Required)
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12. Working knowledge of medical and dental insurance benefits and procedure codes, CDT and ICD-10 CM especially for Oral Surgery procedures. (Required)
Special Conditions for Employment
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Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
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TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
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COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
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CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".
Schedule
8:00 a.m. to 5:00 p.m.
Union/Policy Covered
EX-Patient Care Technical
Complete Position Description
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