About us
Branch Fitness Solutions is a small business in Branford, CT. We are professional, agile and professional.
Our work environment includes:
- Proffesionalism
- Wellness programs
Sales & Operations Manager
Location: Branford, CT
Company: Northeast Taekwondo
About Us:
Northeast Taekwondo is a premier martial arts school committed to providing top-quality instruction and fostering a supportive community. We are seeking a dynamic and experienced Sales & Operations Manager to join our team and help us continue to grow and excel.
Position Summary:
The Sales & Operations Manager will be responsible for overseeing the daily operations of the school, driving membership sales, and ensuring a high level of customer satisfaction. This role requires a proactive leader with strong sales skills, excellent organizational abilities, and a passion for martial arts and fitness.
Key Responsibilities:
- Sales & Marketing:
- Develop and implement strategies to attract new members and retain existing ones.
- Conduct tours and consultations with prospective members.
- Manage membership sales processes, including follow-ups and conversions.
- Create and execute marketing campaigns through various channels.
- Operations Management:
- Oversee day-to-day operations, ensuring the school runs smoothly and efficiently.
- Manage the front desk, including appointment setting, answering emails, and handling inquiries.
- Coordinate class schedules and ensure instructor availability.
- Monitor and maintain inventory of supplies and equipment.
- Customer Service:
- Provide exceptional service to members, addressing any concerns or issues promptly.
- Foster a welcoming and supportive environment for all students and parents.
- Handle membership billing and manage the renewal process.
- Team Leadership:
- Lead and motivate staff, ensuring high performance and engagement.
- Conduct regular team meetings and training sessions.
- Manage staff schedules and oversee payroll processes.
Qualifications:
- Proven experience in sales, preferably in the fitness or martial arts industry.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office and familiarity with membership management software.
- Ability to work flexible hours, including evenings and weekends.
- Passion for martial arts or fitness is highly desirable.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for professional development and growth.
- Access to martial arts training and classes.
- A supportive and dynamic work environment.
How to Apply:
Interested candidates should submit their resume.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: No more than 20 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
Travel requirement:
Ability to Commute:
- Branford, CT 06405 (Required)
Ability to Relocate:
- Branford, CT 06405: Relocate before starting work (Required)
Work Location: In person