Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, complaints, and product/service information
- Perform data entry and maintain accurate customer records
- Upsell products and services to maximize sales opportunities
- Communicate effectively with customers in English and Spanish
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Analyze customer needs and recommend appropriate solutions
At our company, we value our employees and offer a competitive salary, benefits package, and opportunities for career growth. Join our team of dedicated professionals who are committed to providing outstanding customer service.
Note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
Work Location: In person