About us
Glenmoor Country Club is a medium business in ARTS_ENTERTAINMENT_RECREATION in Canton, OH. We are agile.
Our work environment includes:
- Company perks
- On-the-job training
- Safe work environment
- Growth opportunities
- Food provided
**Overview:**
We are seeking an Guest Service Manager to join our team in providing exceptional hospitality services. If you have a passion for guest relations and enjoy working in a dynamic environment, we welcome you to apply.
**Duties:**
- Greet and assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide information about hotel services, amenities, and local attractions
- Process reservations and cancellations accurately
- Conduct night audit duties as needed
- Maintain a clean and organized front desk area
- Utilize phone etiquette when answering calls and taking messages
**Experience:**
- Previous experience in hospitality or guest services is required
- Knowledge of hotel management systems and front desk operations
- Strong communication skills with the ability to interact effectively with guests
- Familiarity with night audit procedures is advantageous
This position offers an exciting opportunity to be part of a dedicated team committed to delivering outstanding guest experiences. If you are enthusiastic about the hospitality industry and possess the required skills, we encourage you to apply for the Guest Service Manager position.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Nights as needed
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 2 years (Required)
Work Location: In person