Telecom Inventory Resource
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintain and improve telecom inventory in the Tangoe TEM tool by analyzing and developing ways to increase inventory accuracy while implementing an agreed-upon inventory control protocol.
2. Investigate and resolve inventory discrepancies and conduct specialized inventory audits.
3. Assist team with setting up inventory control protocols to enhance efficiency and decrease telecom expenses.
4. Assist with Tangoe to ServiceNow file feed to improve inventory records housed in the CMDB (configuration management database).
5. Perform special audits, as assigned, of major voice and data circuits, and local and long-distance billing inclusive of service provider performance and productivity improvements.
6. Upon assignment of a recommended operational audit, complete a full evaluation to include efficiency, effectiveness, and cost benefit analysis.
7. Technical resource for telecommunications billing systems and invoicing, contracts, requests for proposal (RFPs) and service level agreements (SLAs); participate in monthly telecommunications budget meetings.
8. Maintain and communicate knowledge of industry trends and technology. Develop and maintain a professional relationship with vendors supporting assigned systems.
9. Develop procedural manuals and instructions ensuring regulatory compliance, as applicable.
10. Maintain statistics, records and reports which ensure quality control standards.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Accounting, Telecommunications or related field, or equivalent education and related training
2. Six years of telecommunications experience, including five years in an equivalent telecommunications audit position with a major industry provider
3. Master level knowledge of business management practices to include vendor relationships, contract management and billing methodologies
4. Expert knowledge of regulations and standards applicable to the telecommunications industry
5. Resourcefulness in multi-tasking, developing creative needs and researching or synthesizing information for problem resolution
6. Capacity to comprehend complex technical concepts through training and self-study
7. Self-motivated with strong interpersonal and organizational skills
8. Excellent verbal and written communication skills
9. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
Job Type: Contract
Pay: $45,699.86 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
Experience:
- Telecommunication Industry: 5 years (Required)
- Telecom Procurement: 5 years (Required)
- Tangoe TEM tool: 5 years (Required)
Ability to Relocate:
- Atlanta, GA: Relocate before starting work (Required)
Willingness to travel:
Work Location: On the road