Receptionist Job Description
Birdwing Properties is hiring a part-time receptionist to serve the needs of its two tenants – a law firm and an IT consultancy group. This is an in-office position at our building located at 3220 Broadway, Houston, Texas 77017. You will be expected to work the hours of 10-3, Monday through Friday.
Key Responsibilities
- Answer phone and route calls for multiple individuals and different businesses
- Screen incoming calls from potential business clients to confirm that the needs of the potential client are within the scope of each business
- Greet visitors, take messages / resolve issues
- Receive, process, and distribute incoming and outgoing mail/packages
- Perform various clerical tasks, such as faxing, scanning, mailing, and filing
- Coordinate shared conference room scheduling
- Track and replace office supplies as necessary to avoid interruptions in standard front office procedures
- Keep reception area and conference room neat, tidy, and ready for visitors
- Process payments for invoices
- Perform basic bookkeeping data entry
- Assist in the organization of electronic files for each business
- Assist in the preparation of documents for each business as needed (i.e., assemble marketing materials, client information packets, notebooks and binders)
- Coordinate meal orders for business, as need
- Occasionally running basic errands to nearby businesses (1x per week or so)
About You:
- Excellent communicator
- Passion for helping others
- 1 year of customer service experience is required
- Previous experience as an assistant or receptionist in a professional setting is preferred (Experience working for a law firm is a plus)
- Ability to multi-task and manage two phone systems
- Maintain pleasant and calm demeanor
- Ability to work in a fast-paced environment
- Ability to prioritize competing obligations and tasks
- Willingness to seek clarification when needed
- Detail oriented, able to follow instructions, and work with limited supervision (after training period)
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 25 per week
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Houston, TX 77017 (Required)
Work Location: In person