POSITION SUMMARY:
The Team Specialist – LPN is responsible for providing clinical and administrative support necessary to assure delivery of optimal clinical care for the patient and staff of a given interdisciplinary group, including coordination of data entry of documentation and communication with patients, physicians, and staff. The Team Specialist – LPN will adhere to HIPAA/WISP policies to maintain the confidentiality of PHI. The Team Specialist – LPN’s role is pivotal to the functioning of the teams, serving as the front-line response to calls directed to the team and the efficient management of these calls. Demonstrates proficiency with the electronic medical record.
RESPONSIBILITIES:
- In conjunction with the Team Specialist – LPN, this position accepts referrals from Intake and assigns to case manager (RN or Rehab – PT, OT, ST).
- Completes the scheduling for professional and paraprofessional staff based on a variety of factors. Manages staff member(s) assigned geographical area(s) when scheduling visits.
- Performs review of the EMR to assure accuracy and completeness of data according to established guidelines. Notifies Clinician and/or Manager regarding any concerns.
- Assigns patients to the appropriate interdisciplinary team members taking into consideration timeliness of admission, timeliness of ROC and appropriate discipline i.e. RN, LPN.
- Coordinates weekly case conferencing schedules with Clinical Director and attends interdisciplinary team meetings.
- Maintains effective communication with field staff and Clinical Director.
- Schedules meetings as requested by the Clinical Director and is responsible for providing written minutes as needed.
- Tracks and reviews daily schedules of field staff.
- Faxes lab results to physician offices and IV vendors.
- Responds to all telephone calls directed toward the team and passes on appropriate information to team members.
- Answers phone calls from receptionist and triages, forwarding calls to appropriate Clinical Director.
- Ensures workflow processes are timely: logs and tracks referrals and submission of admission/discharge documentation within 24 hours.
- Maintains clinicians’ vacation/time off calendar as approved by Clinical Director.
- Facilitates preparation of weekend schedule coverage.
- Provides exemplary customer service to all internal and external customers.
- Demonstrates accountability and follow through of all designated tasks.
- Demonstrates commitment to the clinical team members and associated patients.
- All other related duties as assigned.
QUALIFICATIONS:
- Active Licensed Practical Nurse in the State of Massachusetts.
Minimum two years’ experience, preferably in a health care environment.
- Knowledge of medical terminology.
- Computer/data entry skills.
- Excellent organizational/communication skills.
- Able to handle multiple tasks.
- Adheres to Agency’s confidentiality policies.
- Exemplary customer service skills.
- Ability and willingness to follow up on completion of all duties and team responsibilities.
Job Type: Full-time
Pay: From $32.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
Medical specialties:
Physical setting:
Standard shift:
Weekly schedule:
License/Certification:
Work Location: In person