Job Title: Design Operations Coordinator
Overview:
We are seeking a detail-oriented and organized Design Operations Coordinator to join our team. The ideal candidate will be responsible for coordinating various operational tasks between customers, Design Team, and Production Team to ensure smooth business operations. If you have a strong background in project coordination, communication skills, and customer support, we invite you to apply.
Key Responsibilities:
- Manage and oversee the lifecycle of design projects from initial order creation through to delivery.
- Coordinate with customers to understand their design requirements and ensure their expectations are met. Work closely with the Design Team to communicate customer requirements and ensure designs meet specified criteria.
- Develop and implement efficient processes for managing design projects.
- Monitor project timelines, ensuring deadlines are met and any issues are promptly addressed.
- Conduct regular checks to ensure the quality of designs and final products meet company standards.
- Address any discrepancies or quality issues with appropriate teams to ensure timely resolution.
- Provide exceptional customer service, addressing any inquiries or concerns promptly and professionally.
Qualifications:
- Bachelor's degree in Business Administration, Project Management, Design, or related field.
- Proven experience in project coordination, preferably in a design or production environment.
- Proficiency in project management software and tools.
- Detail-oriented with a strong focus on quality and customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with various teams.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Problem-solving skills and the ability to adapt to changing project requirements.
Benefits:
- Health, and dental insurance
- 401k match
- Paid time off and holidays
- Professional development opportunities
- Collaborative and dynamic work environment
If you are a proactive individual with a passion for operational excellence, we encourage you to apply for the Operations Coordinator position.
Swan Stonarts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Location:
Work Location: Remote