PRIMARY OBJECTIVE OF POSITION:
Responsible for the efficient operation of the Hotel Storerooms. The Storeroom Clerk will receive, store and issue the Storeroom’s inventory ensuring that all requisitions are accurate and complete.
RESPONSIBILITIES AND JOB DUTIES:
· Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
· Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
· Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
· Maintain positive guest relations at all times.
· Resolve guest complaints, ensuring guest satisfaction.
· Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
· Maintain complete knowledge of property management system and manual procedures.
· Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
· Open Storeroom.
· Check Refrigeration Temperatures.
· Verify all Goods Received.
· Issue Stock.
· Rotate Stock.
· Store: Dry Food Goods, Meat, Fish, Poultry, Produce, Dairy, Beverages, Paper Supplies, Guest Supplies, Stationery, Silver, Glassware, China, Linen, Cleaning Supplies in designated areas.
· Maintain Storeroom Maintenance.
· Assist in Inventory as directed by Supervisor.
· Secure Storeroom.
· Assist with other Purchasing/Receiving job functions as assigned.
· Document maintenance needs on work orders and submit to Manger/Supervisor.
PHYSICAL DEMANDS:
· Exert physical effort in transporting 20lbs to 50lbs
· Endure various physical movements throughout the work areas.
· Satisfactorily communicate with guests, management and co-workers to their understanding.
SPECIAL SKILLS REQUIRED:
· Fluency in English both verbal and non-verbal.
· Provide legible communication and directions.
· Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
· Ability to perform job functions with attention to detail, speed and accuracy.
· Ability to prioritize, organize and follow up.
· Ability to be a clear thinker, remaining calm and resolving problems using good judgment.
· Ability to follow directions thoroughly.
· Ability to understand guest’s service needs.
· Ability to work cohesively with co-workers as part of a team.
· Ability to work with minimal supervision.
· Ability to maintain confidentiality of guest information and pertinent hotel data.
EDUCATION REQUIRED:
High school graduate preferred.
EXPERIENCE REQUIRED:
Experience in Hospitality Industry in similar position preferred.
LICENSES OR CERTIFICATES:
None needed.
This job description in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.
Since we first opened our doors in London in 1865, The Langham has been at the forefront of innovative luxury, with the finest European design and exceptional service.
Today, experience The Langham’s legendary hospitality for yourself at any of our luxurious properties across the globe. To learn more visit our home page at: langhamhotels.com
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.
EOE
Job Types: Part-time, Contract
Pay: $22.67 - $26.17 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Paid time off
- Referral program
- Tuition reimbursement
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
- Pasadena, CA 91106 (Required)
Ability to Relocate:
- Pasadena, CA 91106: Relocate before starting work (Required)
Work Location: In person