We are a leading cannabis dispensary in Washington, committed to providing the highest quality products and service to our patrons. We believe in the holistic and therapeutic benefits of cannabis, and we seek to create a welcoming, informative, and safe environment for both our customers and our staff.
**Position Overview:**
The Store Manager plays a pivotal role in leading our dispensary team, driving our business goals, and ensuring an unparalleled customer experience. The ideal candidate will be a dynamic, goal-oriented professional with profound leadership capabilities and a passion for the cannabis industry.
**Key Responsibilities:**
1. **Leadership & Team Development:**
- Hold team member accountable in regards to company policy and compliance regulation
- Foster a positive work environment that promotes teamwork, communication, and mutual respect.
- Recruit, train, supervise, and mentor dispensary staff to ensure excellence in service and operations.
- Provide consistent feedback and coaching to improve staff performance and enhance their professional growth.
2. **Business Management:**
- Oversee daily operations to ensure smooth workflow, adherence to policies, and efficient service.
- Drive sales and profitability by setting and achieving ambitious targets.
3. **Compliance and Regulation:**
- Ensure all operations adhere to state and local regulations governing cannabis sales.
- Maintain detailed records for compliance reporting and regular audits.
- Keep updated with changing cannabis regulations and implement necessary changes promptly.
4. **Customer Experience:**
- Uphold the highest standards of service, ensuring every customer feels welcome, educated, and satisfied.
- Address customer concerns and feedback with professionalism and a solution-focused mindset.
- Continually enhance the customer journey, based on feedback and industry best practices.
5. **Inventory Management:**
- Collaborate with Purchasing Manager to maintain an optimal product range and inventory levels.
- Ensure the proper storage and handling of products to maintain quality.
- Oversee regular inventory counts and reduce shrinkage.
**Qualifications:**
1. Bachelor's Degree in Business,Accounting,Economics, Management, or a related field. (Preferred, not mandatory)
2. 3-5 years in a management role, with a preference for retail or dispensary experience.
3. Demonstrated ability to lead a team and drive results.
4. Exceptional communication and interpersonal skills.
5. Analytical skills to evaluate data and make operational decisions.
6. High standards of ethics and integrity.
7.Prior industry experience is not required
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Leadership: 3 years (Required)
Ability to Relocate:
- Mount Vernon, WA 98273: Relocate before starting work (Required)
Work Location: In person