JOB LOCATION
15750 E 32nd Ave Aurora, Colorado 80011-1518
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
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Make a difference in the lives of real people every day
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Diverse community
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Competitive total compensation package
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Well-Funded General Employees Retirement Plan
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Light rail station minutes away
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On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
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Access to innovation workspaces
PRIMARY DUTIES & RESPONSIBILITIES
Salary to be Commensurate with experience
The Hiring range for this position is: $24.00-30.01/Hourly
The deadline to submit applications is Friday, July 12th, 2024 . Initial review of submitted applications will commence on Monday July 15th, 2024. However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.
OVERVIEW OF POSITION / DEPARTMENT
Housing and Community Development Services consists of four divisions: Neighborhood Support, Animal Services, Housing and Community Development, and Community Engagement. The mission of the Housing and Community Development Department is to maintain community appearance and enhance the quality of life in Aurora’s neighborhoods. This is accomplished through a combination of community outreach, education, code enforcement, and numerous neighborhood improvement programs and services.
The staff is dedicated to forming partnerships with neighborhoods, residents, and community groups to strengthen and enhance both the social fabric and physical aspects of Aurora neighborhoods
Aurora Animal Protection Officers provide protection for animals throughout the city, ensuring safe enclosures, food, water, vaccinations, and homes free from abuse by enforcing the ordinances the City of Aurora has set forth and educates the public about responsible pet ownership.
PRIMARY DUTIES & RESPONSIBILITIES
Animal Handling
Impounds, confiscates or quarantines stray, injured or aggressive domestic or wild animals
Performs euthanasia as required
Education
Promotes responsible pet ownership to city residents through presentations in classrooms, at booths, fairs, neighborhood/ward meetings, etc., as needed
Investigation
Investigates citizen complaints pertaining to animal related calls, such as barking, running at large, cruelty, mistreatment/neglect and prohibited animals
Conducts inspections and investigations by gathering evidence, issuing warnings/summonses, writing formal reports and testifying in court
Relays facts of the case and makes recommendations to the City Attorney while attending court proceedings
Driving
Other Duties
Performs duties as the dispatcher for the Animal Protection Officers in the field, as needed
Performs basic computer operations for Inputting, updating and maintaining information about field cases, kennel updates and animal activities
Provides assistance to other animal welfare, law enforcement agencies, and the fire department
Performs on-call, after hours, weekend, and/or holiday duties as required
May perform additional duties as assigned
Performs other related duties as assigned
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education:
Experience:
Preferred Qualifications:
Experience:
Associates Degree in Sociology, Psychology, Animal Sciences, Criminology or related field
At least two (2) years progressively responsible experience in animal care/control, code enforcement, and/or related work
Knowledge:
Skills:
Strong interpersonal skills
Strong customer service skills
Skill in customer relations, crisis communications management, public speaking
Skill in checking information for accuracy and completeness and correcting errors
De-escalation skills
Strong defensive driving skills
Map reading skills
Abilities:
Active Learning: Willingness to be trained and ability learn new processes
Animal Handling: Ability to work with a wide variety of animals including domestic animals, livestock and wildlife
Communication: Attention to detail and ability to communicate effectively; both verbally and in writing for report writing, data entry, investigations
Judgment: Ability to make competent decisions and remain calm and professional during high stress/tense situations
Navigation: Capability to navigate through the city to respond to any address within the jurisdiction in the timeliest manner
Perceptiveness: Must have situational awareness and critical thinking capabilities to make reasonable judgements and work under limited supervision
Problem Solving: Exceptional interpersonal and mediation skills to verbally de-escalate situations
Safety: Ability to perceive and identify public safety hazards and dangerous surroundings
Flexibility: Must be able to work call-back/standby duty on a rotating basis, work evenings, weekends and holidays as needed.
Teamwork: Ability to work in a team or with a wide variety of people and be collaborative
Values: Should abide by the City’s core 4 values in all situations with peers, citizens, and the general public
Licenses and Certifications Required:
Driver's License with a good driving history. Interviewed candidates will be required to submit a copy of their driving record.
Euthanasia certification to be obtained within a year of employment
State certified officers through the Colorado Animal Welfare organization preferred or ability to obtain it within 18 months of employment
RCB and OC spray certifications within one year
Essential Personnel:
Physical Demands:
Heavy physical work requiring ability to lift and carry animals and/or objects weighing up to 100 pounds with or without assistance
Frequent lifting and carrying of objects weighing up to 50 pounds with or without assistance
Regular walking and standing
Full range of body movements including pushing, pulling, bending, kneeling, stooping/crouching, crawling, and climbing
Hand/eye coordination for data entry and frequent operation of motor vehicle, radios, cellular phones and computers
What physical activity will be performed day to day?
Frequent lifting, carrying, walking and standing
Occasional running
May require frequent pushing, pulling, bending and stooping
Clear vision to read and interpret reports and other written documents
Speech communication and hearing to maintain communication with employees and citizens
Hand/eye coordination for operation of computer keyboard
Work Environment:
Essential duties performed inside and outside in all types of weather including inclement weather, chemicals and other hazardous conditions
Works in a noisy environment with exposure to noise, dust, chemicals, animal dander, odors, fumes, aggressive/dangerous and sick animals
Extensive time spent driving a City vehicle
Equipment Used:
Operates a motor vehicle
Uses a variety of hand tools and equipment common to animal control operations such as a catch pole, syringe for vaccinations/euthanasia, wire cutters and shovel, live-capture humane traps
Portable and/or mobile two-way radio, telephone, digital camera, computer, crematory, and “Hotsie machine”/pressure washer vehicle
This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.