Description:
POSITION OVERVIEW:
The ETRO Operations Associate is handling the efficiency in the back of house including but not limited to e-commerce fulfillment, shipping, receiving and inventory control. He/she has experience in the luxury goods sector and applies this attention to detail. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store.
Requirements:
ESSENTIAL RESPONSIBILITES (including, without limitation):
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Manage and control stock room in store
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Check on e-commerce fulfillment needs
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Ensure that all stock is inputted in the system properly
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Prepare any transfers to clients or stores ensuring tracking is provided
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Corresponding to any emails regarding customer care
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Reorganize products on display and ensure they are displayed properly in his/her department
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Collaborate with other colleagues to achieve business objectives
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Communicate any pertinent information gathered from customers to Management
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Regular attendance and punctuality
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Ability to professionally interact with management, coworkers and clients
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Strong organizational skills, multi-tasking and prioritizing capabilities
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Flexibility in schedule and working hours
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Ability to lift 50 lbs +
ELIGIBILITY REQUIREMENTS
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2+ years as an Operations Associate in a retail environment; luxury retail a plus
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2+ years of e-commerce and inventory control
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Ability to stand on your feet for duration of shift
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Ability to lift, move and hang merchandise and other items
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Ability to open and close door