About us
Lash and Beauty Store is a small family owned business in Spanish Fork, UT. We are growing and our goal is to hire an individual that wants to be part of our team long term. We are a small business with few employees and the atmosphere is laid back and family like..
Our work environment includes:
- Modern office setting
- Growth opportunities
- Relaxed atmosphere
- Company perks
- On-the-job training
- Casual work attire
- Safe work environment
- Lively atmosphere
**Job Overview:**
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. This role requires excellent communication skills and the ability to handle a high volume of customer interactions. It also requires the ability to learn quickly and good social media skills.
**Duties:**
- Respond to customer inquiries via phone, email, and live chat
- Provide information about products and services
- Assist customers with order placement and tracking
- Resolve customer complaints in a professional manner
- Upsell products or services to increase sales revenue
- Perform data entry tasks accurately and efficiently
**Qualifications:**
- Strong phone etiquette skills
- Proficiency in English (additional languages are a plus)
- Experience in upselling or sales is preferred
- Experience in the beauty industry or interest in the industry
- Excellent data entry abilities
- Prior experience in customer service roles
- Ability to communicate effectively with customers
- Multilingual or bilingual proficiency is advantageous
- Analytical skills to assess customer needs and provide solutions
- Opportunity to work into social media specialist role
Join our team as a Customer Service Representative and embark on a rewarding career where your communication skills and dedication to customer satisfaction will be valued. Apply now to be part of a dynamic team that prioritizes excellence in customer service.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: No more than 40 per week
Benefits:
- On-the-job training
- Paid time off
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
- Spanish Fork, UT 84660 (Required)
Work Location: In person