Your responsibilities include, but are not limited to the following tasks:
Leasing
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Telephone techniques.
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Greeting and qualifying.
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Product knowledge.
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Demonstrating the product.
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Closing the lease.
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Follow-up with thank-you note and phone call.
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Market knowledge.
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Knowledge of local, state and federal laws governing tenant/landlord relations.
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Comprehend and be able to explain the lease/rental agreements.
Marketing
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Resident Referral Program.
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Employer Calls/Broker Calls/Locators.
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Resident Retention (service calls, warm calls, events, newsletter, etc.).
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Generate Traffic (bootleg signs, community referrals, etc.).
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Appearance of Office, Amenity Area, Models, and Property.
Administrative Responsibilities
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Completing all lease paperwork.
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Processing rental applications for Business Manager’s approval.
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Traffic sheets.
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Accepting rental payments.
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Accepting service requests.
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Assist in preparation of weekly/monthly reports.
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Keeping up with guest card follow up.
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Update and utilize Leasing Handbook.
General
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Maintain the highest standards as established by.
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Assist team effort in any way possible.
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Act responsible and in the best interest of the property.
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Need to speak professionally and clearly.
Qualifications
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High school education.
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Light typing skills.
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Courteous, pleasant voice, service-oriented, personable, outgoing, friendly, intelligent, flexible, quick thinker, honest, competitive, assertive, detail-oriented, and organized.
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Sales motivated.
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Ability to interact with all levels of management and personnel.
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Property management certification.
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Must be able to obtain an Illinois Leasing License within 120 days of employment
Physical Demands of the Position
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Showing property will include walking, stooping and some stair climbing.
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Lifting, carrying, pushing, pulling 20 lbs. occasionally, 10 lbs. frequently, negligible amount constantly.
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Will include walking and/or standing frequently.