Job Summary:
The Medical Assistant responsible for assessing, facilitating and monitoring all components of child medical services of the program. The Medical Assistant will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays.
Individuals We Seek:
All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable and dedicated individuals. Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.
Essential Functions:
- Assess, facilitate, and monitor components of health services based on good practices, funder requirements and on-going program policy developments.
- Collaborate with medical providers for services (eg. PCP, Labs, X-rays, Maricopa County, Dental, Immigration Exam, Urgent Care, Hospital, Specialists)
- Ensure documentation is current and accurate in UC Portal for each admission and subsequent health visit.
- Collect and record accurate health surveillance trends (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker)
- Track and manage medical inventory to maintain proper product levels for medical program and foster homes.
- Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports.
- Submit written requests for serious medical procedures in accordance to policies and procedures for the program.
- Follow medical programming to assist in preparing statistical reports, medical audits, and operational evaluations/inspections.
- Review medical education (safety plans) with children for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed.
- Complete assigned training requirements in timely manner.
- Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in SalesForce and maintain hard copy of required documents and medical record.
- Facilitate and conduct medication and side effects training to employees as required.
- Schedule and comply with required medical appointments and timelines.
- Respond and comply to individual emergency medical needs immediately.
- Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication.
- Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor.
- Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication.
- Schedule and provide transportation to children on medical appointments with assistance from floor staff as needed.
- Able to react to change productively and handle other essential tasks as assigned.
- Maintain Health Information Privacy HIPAA and accurate use of the UC Portal Database.
Qualifications/Requirements:
- Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns.
- Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)
- Excellent written and verbal communication in both English and Spanish
- Must be able to work a flexible work schedule
- High School Diploma and Medical Assisting training and certification (CMA)
- Preferred: One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office
- Preferred: One (1-2) years working with children/ adolescents in a social service setting. Volunteer and internship experienced include.
- Must have a drivers license for at least 3 years and be able to qualify for company car insurance
We invite you to join our company which strives for innovative and child-centered approaches in our short/long term foster care and group homes. We believe in always putting the child first mentally, emotionally, and physically. Here at Neighborhood Ministries all employees are TCIF Certified and hold a high standard of making sure all aspects of the work we do are rooted in being trauma-informed, including being a child restraint-free organization.
**What We Offer**
- 401k Match Program
- Competitive Wages
- Hybrid Schedule- Position Dependent
- 13 Paid Holidays
- Optional Basic Family Health Benefits at No Cost To The Employee
- Monthly Team Lunches
- 4+ Weeks of New Hire Training
- Certified TCIF Training
**TCIF is a crisis prevention and intervention model for childcare agencies. It assists organizations in preventing crises from occurring, de-escalating potential crises, managing acute physical behavior, and reducing potential and actual injury to young people and staff, teaches young people positive coping skills, and helps create learning organizations.
Visit our Employment Opportunities page (https://nmphx.com/get-involved/employment-opportunities/) for more details.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Pet insurance
- Vision insurance
Medical specialties:
- Pediatrics
- Primary Care
- Urgent Care
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- Children's hospital
- In-person
Application Question(s):
- Are you 21 or over? (O.R.R Requirement)
Experience:
- medical record department or physician’s office: 1 year (Required)
Language:
License/Certification:
- Medical Assistant Certification (CMA) (Required)
- Driver's License for the past 3 years (Preferred)
Work Location: In person