We want YOU to join our team!
As Rockford's #1 Dermatologist Clinic, including Best Workplace & Best Boss, we are looking for a Medical Receptionist to support Dr. Maria Al-Basha and her team of Physician Assistants and Nurse Practitioners. We are seeking a Medical Receptionist to assist with our front desk and perform various administrative and clerical tasks. As the first point of contact for our clinic, you will welcome guests and greet visitors. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Success in this role requires a pleasant personality and excellent customer service skills. You must be able to handle emergencies efficiently and streamline office operations effectively. Strong multitasking and stress management abilities are essential.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Schedule and re-schedule patient appointments in-person and over the phone
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Keep inventory of stock
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- Be able to offer basic information regarding our services including cosmetic treatments
Skills
- Proven work experience as a receptionist (Medical Reception preferred)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree minimum
- Team player as you will work directly with fellow staff daily
Join our award-winning team and contribute to the best dermatology care in the Rockford area!
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Front desk: 2 years (Preferred)
- Medical receptionist: 2 years (Preferred)
Work Location: In person